Effective Date: 1 January 2025

These terms of use govern your access to and use of the website operated by System Restore UK (Herts) Ltd ("we", "us", "our"), a company registered in England & Wales (company number 13394537). By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use the site.

Our registered address is 2 The Wynd, Letchworth Garden City, Hertfordshire, SG6 3EN. You can contact us at info@sr-uk.com.

1. Use of the Website

This website is provided for informational purposes and to allow you to learn about and engage with our computer repair, servicing, and IT support services. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the site by any third party.

You must not:

• Use the website in any way that breaches applicable local, national, or international law or regulation.
• Attempt to gain unauthorised access to our website, servers, or any connected databases.
• Use the website to transmit any unsolicited or unauthorised advertising or promotional material.
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material.

2. Intellectual Property

All content on this website - including but not limited to text, graphics, logos, images, page layout, and software - is the property of System Restore UK (Herts) Ltd or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the website for your own personal, non-commercial use, provided you do not modify the content and retain all copyright and proprietary notices. Any other use requires our prior written consent.

3. Service Descriptions

We make every effort to ensure that the information on this website about our services, pricing, and availability is accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Prices displayed on the website are indicative and may vary depending on the specific requirements of your repair or service. A final quote will always be provided and agreed upon before any work commences.

4. Repairs and Services

When you engage us to carry out a repair or service, the following terms apply:

• We will diagnose the issue and provide a quote before commencing any chargeable work.
• No work will be carried out without your prior approval of the quoted price.
• While we take every care with your equipment, we are not liable for pre-existing faults, data loss resulting from hardware failure beyond our control, or any issues not related to the agreed repair.
• All repairs carry a warranty, the terms and duration of which will be specified at the time of quoting.
• Equipment left with us for more than 90 days after notification of completion, without collection or communication, may be disposed of or recycled at our discretion.

5. Data and Privacy

We are committed to protecting your personal data. Our handling of personal information is governed by our Privacy Policy, which forms part of these terms. By using this website, you consent to the collection and use of your information as described in that policy.

When you leave a device with us for repair, we may need to access files and system settings as part of the diagnostic and repair process. We will not access personal files unnecessarily, and all data on your device is treated as confidential.

6. Limitation of Liability

To the fullest extent permitted by law:

• This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• We do not guarantee that the website will be available at all times, uninterrupted, or error-free.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services.
• Our total liability in connection with any repair or service shall not exceed the price paid for that specific repair or service.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7. Third-Party Links

This website may contain links to third-party websites for your convenience. We have no control over the content, privacy policies, or practices of those sites and accept no responsibility for them. Accessing third-party links is at your own risk.

8. Indemnification

You agree to indemnify and hold harmless System Restore UK (Herts) Ltd, its directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the website or breach of these terms.

9. Changes to These Terms

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these terms, please contact us:

System Restore UK (Herts) Ltd

2 The Wynd, Letchworth Garden City, Hertfordshire, SG6 3EN

Email: info@sr-uk.com

Phone: 01462 339101

Company number: 13394537 (registered in England & Wales)